Good Product but the knob keep breaking.
RosaTorralba
10/29/2020
In general I really like the cooking top, is a good product and works super great. The only thing I do not like is the knob, their break and burn super fast. Is only been like a year that I bought it and this is the 2nd time I changed all of them. Very disappointed on this, because is a great product and brand.
Originally posted on frigidaire.com
No, I do not recommend this product
Great Cooktop
Anna
10/26/2020
Easy to use and well made. Large enough to hold several large pots at once.
Originally posted on frigidaire.com
Yes, I recommend this product
Great so far
Djpink
10/25/2020
I bought my gas stove a month ago. It was all good so far. But 2 weeks before one of the gas knob broke and I was so disappointed I contacted customer support and they send me not just one but all 5 gas knobs. I was happy with the customer service. Hope the knobs don't break again.
Originally posted on frigidaire.com
Yes, I recommend this product
looks good. works great
greenwoodman
10/19/2020
i purchased this on sale at Home Depot. couldn't tell much difference between this and the more expensive brand names. very satisfied
Originally posted on frigidaire.com
Yes, I recommend this product
Overall good, small part defective
5919
10/18/2020
I bought it along with the purchase of new home.I found this gas cooktop overall is good, but shortly we observed one switch knob had defect and finally damaged. I called customer service and was told they will not be responsible for it any more as warranty expired.I also observed there's obvious burning mark surrounding the burner. These mark couldn't been removed via various cleaning detergent at all. Again I was told they will not be responsible for. Kind of being frustrated.
Originally posted on frigidaire.com
No, I do not recommend this product
Knobs keep breaking/melting
SylvieT
10/17/2020
This cooktop came with the house we bought. It is already the third knob I replace and each knob cost me $50! This morning another one ! What a piece of junk! Something is wrong with this and of course the warranty expired in August... Not happy...
Originally posted on frigidaire.com
No, I do not recommend this product
New Hime
lj30mc25
10/17/2020
Only been using the stove for a month and a half. It™™s good so far. The builders placed the stove in the house.
Originally posted on frigidaire.com
Yes, I recommend this product
I did it again!
1joeking1
10/14/2020
That's right! I picked a winner in a Frigidaire Gas Cooktop, with an amazing quality and exceptional features that rival any high cost cooktop. It is reasonably priced for a well made product. The igniters respond the moment you activate them to light the gas and the grates are nice and thick. very easy to install. after much study i chose this one, and i believe you will too!
Originally posted on frigidaire.com
Yes, I recommend this product
Great features. I wish some of the burners were a little bigger however.
MPTP
10/9/2020
A great cooktop. Beautiful and efficient. Also very easy to keep clean.
Originally posted on frigidaire.com
Yes, I recommend this product
Terrible Knobs; Extortionate Replacement Cost
Julie CA
10/9/2020
We bought our home less than a year ago, and the cooktop was replaced just before we moved in. The post on four out of the five knobs broken within 9 months of us moving in. Now Fridgidaire wants to charge us $40 PER KNOB to replace them, and if those replacements break they will do nothing! Absurd. Would not recommend this product to anybody™"whatever you save on the cooktop you will be paying on the back end to replace the defective and poorly constructed knobs.
Originally posted on frigidaire.com
No, I do not recommend this product
Works well
riggatron
10/6/2020
Easy to install and works well- I've only had it for a month or so. The grates seem to be strong and don't seem to deflect under a heavy large pot, but time will be the true test on that.
Originally posted on frigidaire.com
Yes, I recommend this product
BIG PROBLEMS WITH KNOBS
MEG54
10/6/2020
Within a few months of buying this cooktop the knobs started breaking. When I called for replacements I was told at first they were considered "decorative" so I would have to pay (and they are NOT cheap!). I asked for a manager and after initial resistence, I finally got some new ones for free. But they began to break too. The next person I talked to was very helpful and sent more. Now we are being careful to never take them off (which is frustrating because it is hard to clean around them that way) and being very gentle with them and so far it's better. But we are wondering how long they will last this time. Very dissatisfied with the knobs and the customer service (at least in the beginning)
Originally posted on frigidaire.com
No, I do not recommend this product
Love the stovetop, BUT...
Mrsskeels
10/4/2020
Just had this installed 2 weeks ago. Already had to replace one broken knob. Reading all these reviews about customer after customer with problems with the knobs and how expensive it is to replace them. I never even used the burner that the knob broke off of! Wondering if Frigidaire has come up with a solution yet. Not excited to have to replace them after warranty
Originally posted on frigidaire.com
No, I do not recommend this product
Love my cooktop!
RetepTulsa
10/1/2020
Cooktop design is great and accommodates all of my cooking needs. The burners are energy efficient and heat pans quickly.
Originally posted on frigidaire.com
Yes, I recommend this product
WORKS WELL
ERRICK
9/30/2020
THE GAS COOKTOP IS NICE, HOWEVER THE KNOBS BREAK REALLY EASY, THANK GOODNESS THAT I GOT THE WARRANTY AND WAS ABLE TO GET NEW ONES.
Originally posted on frigidaire.com
Yes, I recommend this product
Needs quality control
Donh46
9/28/2020
The plastic inner shaft on 4 of the 5 knobs broke within 9 months of purchase and the knobs no longer turn the controls. This kind of failure on simple knobs should have been caught by quality control decades ago.No satisfaction in warranty coverage either.
Originally posted on frigidaire.com
No, I do not recommend this product
Cooking with gas!
Chriscooks7
9/27/2020
After many years of wanting one, my wife and I finally got a gas cooktop. Beautiful! It™™s working well. Lifting the grates to clean is a bit of a chore, but not near as bad as having to clean our electic gas cooktop!
Originally posted on frigidaire.com
Yes, I recommend this product
came with home purchase
pmg1
9/25/2020
This product came with my new home purchase. The features are good, however the center burner doesn't light consistently. I will be addressing this problem with the builder.
Originally posted on frigidaire.com
No, I do not recommend this product
Knobs broke
Carolina Noriega
9/22/2020
After 2 years with this stove the knobs start braking, which shouldn't be normal.Now I need to order a replacement and they charge $50/know plys $7 of shipping.It seems this is a constant issue with this appliance.Would expect customer service to replace at no cost
Originally posted on frigidaire.com
No, I do not recommend this product
Love the power of this cooktop. All is very well made except the plastic knobs.
Kcp24Kcp
9/22/2020
We have owned this for almost a year. Functions well, cleans up great with all stainless steel.Just wished the control knobs were a real heavy material other than the thin plastic. First time wife placed in dishwasher for a thorough cleaning 2 of the knobs broke. Most unexpected. You replaced all 5 after we called and complained thank you very much. These will never see the high heat of dishwasher
Originally posted on frigidaire.com
No, I do not recommend this product
Exceptional Cooktop
Jabber6
9/22/2020
This came equipped in our home. We™™re very glad it did as it has 5 burners.
Originally posted on frigidaire.com
Yes, I recommend this product
great look. work beautiful my new kitchen looks good
Nokie
9/21/2020
I bought two months ago. Wonderful price on sale, I am so impressed with the look and design. Easy to clean, easy to move pots from one burner to another without lifting. Love it. Will recommend to friends,
Originally posted on frigidaire.com
Yes, I recommend this product
Good Stove, Bad Knobs
Mark72
9/21/2020
New cooktop in our new home. Only 11 months old and 4 of 5 knobs cracked within 2 weeks. Not sure if knobs are getting too hot due to poor stovetop design. Check consumer reports before you buy. Now i have to find replacement knobs.
Originally posted on frigidaire.com
No, I do not recommend this product
Very poor knobs on the stove.
Kaysa
9/12/2020
I bought the stove top last October. In July, all but one knob have broken. Due to poor design, the shaft on the knob is too long and the support did not work. Four of the knobs cracked within a week of each other. I have contacted the company but have yet to hear back from them. They owe me new knobs. I should not have to pay $50.00 EACH for new knobs! That is a ridiculous price.
Originally posted on frigidaire.com
No, I do not recommend this product
Knob a four letter word
Jacob2
9/12/2020
I was upset and also comforted to see everyone has had problems with the knobs. Please stop reply "This is not a normal thing for our knobs. Our design team can certainly use your feedback to improve our part for awesome customers such as yourself." Scroll - clearly this a normal thing for your knobs
Originally posted on frigidaire.com
No, I do not recommend this product
What is going on with the knobs?!?!?!?
Mister_Otis69
9/11/2020
Brand new cooktop for our upgraded kitchen. We have only been in the house for 2 months and the knobs started cracking within days of each other. I love cooking on it but can™™t because I cant turn it on.....AND WHY ARE REPLACEMENT KNOBS $40 to $60 EACH??? Really?!?!?
Originally posted on frigidaire.com
No, I do not recommend this product
Nice Features
Goldtech
9/7/2020
This came installed in my new home, the cooktop works well; however the knobs are not sturdy enough. Had issues with one of them already in less than a month of average usage
Originally posted on frigidaire.com
No, I do not recommend this product
Poorly made knobs
Cavila
8/31/2020
I just purchased this stove for my new construction, unfortunately I am now missing 4 knobs in less than a year. This is ridiculous. I bought all of my appliances in this same brand am i am so disappointed that I would have to pay $60 for a replacement part. I need assistance as to a cheaper solution for my knobs.
Originally posted on frigidaire.com
No, I do not recommend this product
Love the Stove, knobs are terrible, and crack
jhumphrie
8/29/2020
Cannot use any of the knobs. the plastic cracks and breaks, and the stove is not even 1.5 years old, but just out of warranty unfortunately. 4 of 5 are broken. I consider myself an occasional cook, maybe once or twice a week, so it is definitely not wear and tear.
Originally posted on frigidaire.com
No, I do not recommend this product
Great Stove ... Horrible control knobs!
CurtMac
8/28/2020
Bought this stove when we built the house. Love the stove (would have rated it 4.5-5) itself but the knobs, as most every other review indicates, are miserable(would have rated 0-1). Four of five knobs now cracked. Unfortunate that Frigidaire would jeopardize their good reputation by including defective knobs. With so many complaints on this you would hope they would provide a reasonably priced replacement set of five (metal, not plastic). Pricing at $40-50 each is ridiculous, unethical, unbelievable, inconsiderate, obnoxious, excoriating, painful, dubious, egregious! To restore my trust in Frigidaire ... is help on its way?
Originally posted on frigidaire.com
No, I do not recommend this product
Beware of the knobs!
Citalika
8/27/2020
Bought the 36™ gas cooktop from Home Depot. Love the look of it, love the space. However, I™™ve been using it for only 6 months or so and have had to replace 2 out of 5 knobs already. The knobs are considered ™cosmetic™ and not covered by the warranty. Customer service was kind enough to replace one for free™"they charge $45 for replacements normally. I saw them elsewhere for $35 each. The posts of the knobs are plastic. Normal turning of them on/off has cracked EVERY SINGLE ONE. Poorly made. Very disappointing. I wrapped all of them with electrical tape to reinforce them.
Originally posted on frigidaire.com
Yes, I recommend this product
KNOBS ARE TERRIBLE i ON MY 3RD SET....
Shantell73
8/25/2020
The stove itself is great however the knob keep breaking. I am looking for my 3rd set as the last 2 sets came from Sear home warranty and took over 2 months to get I decided to bypass the $100 deductible and look for them myself. I'm at the beginning of my search so Ill update the info when I find it. You would think that with s many people writing about the knobs they would do something to fix this problem.
Originally posted on frigidaire.com
No, I do not recommend this product
Great Look & Perfect Finish To Our New Kitchen
John3122
8/18/2020
We converted from an electric range to a gas and this gas cooktop was perfect. Beautiful cast iron cooking grates, quality materials and easy install and use. It is perfectly understated luxury.
Originally posted on frigidaire.com
Yes, I recommend this product
It does its job with some annoyances
Sankar P
8/17/2020
Bought it almost 9 months ago. Nice cooktop. We use it regularly especially with the pandemic and whole family at home. The major gripe I have is the middle burner will not always light up automatically when the knob is turned. The spark from the automatic starter will be there and then we have to turn it off and back in multiple times or forced to use a match stick or manual lighter. Very frustrating.One of the knob broke like 2 weeks ago, contacted the place where I bought it from and they said they have to order from manufacturer and it will be delivered in 2 weeks. Patiently waiting for the knob into the 3rd week. Otherwise It works well .
Originally posted on frigidaire.com
No, I do not recommend this product
Plastic knobs
GMSS
8/15/2020
All knobs are plastic and have stripped. This is so disappointing especially when you can™™t turn to operate to on and off. VERY UPSET ABOUT CHEAP PARTS! It™™s only 3 weeks old and I barely use it
Originally posted on frigidaire.com
No, I do not recommend this product
Knobs broke after 6 months
FLTX
8/15/2020
Sounds like I™™m preaching to the choir, but the knobs on this cooktop are made of very cheap plastic and will start cracking over time. 2 of my knobs already broke completely off and all 3 of the others have cracks (only matter of time). Unless I get these replaced by Frigidaire, my custom home company will not be purchasing any more Frigidaire.
Originally posted on frigidaire.com
No, I do not recommend this product
Great Product
PalosVerdes
8/13/2020
We purchased this product a moth ago and we are very happy with it.
Originally posted on frigidaire.com
Yes, I recommend this product
knobs all broke in 3 months
Lea Ann
8/11/2020
This cooktop came with the new house. First, there is only 1 big burner but the real problem are the knobs. They were all made of cheap plastic. The first one broke after a month and have lost one per month. My husband glued it but the plastic was so weak, it failed outside the glued area. Tried to order replacement parts but have been backordered for a month.
Originally posted on frigidaire.com
No, I do not recommend this product
Beautiful stove but knobs broke within 3 months
ERico
8/3/2020
Beautiful stove. 3 knobs broke within 3 months. Looking for replacement parts
Originally posted on frigidaire.com
No, I do not recommend this product
Cheaply made Knobs expensive to replace
Ginkin
7/31/2020
I™™ve had my cooktop for only 6 months when first knob cracked, $61.00 to replace ONE knob which isn™™t under warranty, of courseCrappy customer service as well
Originally posted on frigidaire.com
No, I do not recommend this product
Knobs Suck
LazyDog
7/31/2020
We have had this stovetop for 6 months and have replaced the knobs six times. We are not happy.
Originally posted on frigidaire.com
No, I do not recommend this product
Nice cooktop...but...
CharlesSch
7/30/2020
We™™ve had the stove cooktop for around 10 months now. Since then we™™ve had two of the five knobs break. The cheap plastic extruded shaft cracks from heat stress (?) , these shouldn™™t be plastic!! I™™ve tried to glue the cracked knob shaft back together with minimal success. Looking but new knobs and I find the cost is crazy high for a single replacement. Don™™t buy this stove top if you want these issues. It™™s really unfortunate that such a small yet critical piece of this system is so problematic.
Originally posted on frigidaire.com
No, I do not recommend this product
5304504839 Knob Failure
MR24amf
7/26/2020
Everyone's comment about and the replacement cost of 5304504839 Knob for ffgc3626ss is true. Owned this less than 6 months and all the knobs are split and the metal sleeve adapter fails and falls off. A bad design for a high functioning part of the cooktop.
Originally posted on frigidaire.com
No, I do not recommend this product
Love the 15,000 BTU burner
billandpatty
7/19/2020
We bought it because we are getting ready to sell our house and we were doing home improvements. We wish that we had bought it sooner. It looks awesome, is easy to clean and boils water twice as fast as our old cooktop. We were worried because it cost so much less than others and they say "you get what you pay for" but we are not disappointed. We highly recommend this to anyone. If we need a new cooktop at our next house this will be the one we buy.
Originally posted on frigidaire.com
Yes, I recommend this product
Excellent cook top with a recurring defect .
Stu H
7/17/2020
Really like the new cook top. Looks great and works as it should. The problem is with the control knobs. The knob shafts crack and you can't turn the gas on or off. One cracked two weeks after we purchased it with light use. This has been a ongoing problem with this model for a long time. I can't be leave a design change hasen't been made to fix a known defect. So far that has been the only issue.
Originally posted on frigidaire.com
Yes, I recommend this product
Knobs Broke Within First Week
Crystalmom333
7/6/2020
Cooks great but I have no knobs at this point because the plastic cracked off the back. :/ poorly made and hard to find replacements
Originally posted on frigidaire.com
No, I do not recommend this product
Great features
Lori44
7/3/2020
I love my Frigidaire cooktop it is easy to use, easy to clean and has ample cooking space
Originally posted on frigidaire.com
Yes, I recommend this product
Cant use it
Kdpatt12
7/3/2020
I havent even had this syove 8 months and every last knob has broken. The plastic has split in the back part and now I cant even cook. The knobs are 45 dollars EACH. Ridiculous.
Originally posted on frigidaire.com
No, I do not recommend this product
Terrible appliance
Viii
7/1/2020
I have had this cook top for less than a year and the knobs are terrible.l have changed it about 5 times .never again
Originally posted on frigidaire.com
No, I do not recommend this product
Fridgeaire Gas cooktop
Peterhkim
7/1/2020
really nice med range cooktop. Very simple to install.
Originally posted on frigidaire.com
Yes, I recommend this product
